Now Hiring - Personal Lines Account Manager in Needham Heights, MA

Job Description
HIGH NET WORTH PERSONAL LINES ACCOUNT MANAGER - HYBRID ROLE
NorthStar Insurance Services, a very well-established agency, located in Needham, MA continues to expand due to our unique and supportive environment where even our managers are on the floor with you! We continue to exceed our customer's expectations and because of our growth, we have an amazing opportunity for the right person. This individual should be just as excited about growing in their career as we are, be efficient, and want to give their customers service beyond what their expectations. 2-days on site.
Salary Range: $80000.00 - $90000.00 per year

Benefits

• 35 Hours a Week - get paid for 40 hours
• Flexible work from home schedule
• BC/BS Medical and Dental
• 401K with generous company match
• Annual Merit Increases
• Company paid Life and AD&D Insurance
• Company paid Short- and Long-Term Disability
• Generous Vacation Time
• Holiday's
• Bonus's
• High Growth Potential
• Hands on Training
• Early close on Friday's
• FSA and HSA accounts
• No nights or weekends
• PLEASE NOTE: THIS IS A HYBRID ROLE

Responsibilities

• Servicing all aspects of our clients personal insurance needs, usually in partnership with an Account Executive or Producer, from renewal preparation and marketing to policy administration
• Gathering accurate information from clients and preparing applications for submission to the insurance companies
• Developing proposals and insurance summaries based on an evaluation of the clients coverage needs
• Supporting and processing new business, renewals, endorsements, cancellations, and rewrites
• Explaining insurance policies and coverages, suggesting coverage enhancements, and resolving general customer inquiries
• Maintaining electronic client account records and adhering to agency procedures and workflows

Requirements

• Exceptional aptitude for customer service and nurturing long term relationships
• Highly accountable, resourceful, and flexible
• Proven hands-on experience with an in-depth understanding of Personal Lines Coverages
• Superior presentation skills and ability to understand one's audiences
• Demonstrated critical thinking skills; collecting information, asking thoughtful questions and analyzing possible solutions
• Effective time management, organizational, and intercommunication skills with outstanding attention to detail
• Minimum of 3 years of insurance agency experience in an Account Manager role
• Proficiency with Microsoft Office Suite and Agency Management technology, preferably TAM
• Familiarity with High Net Worth clientele and clients located in coastal markets a plus
• Ability to follow agency procedures and workflows with minimal supervision

Thrives in a fast-paced, professional, team environment

Company Description
Founded in 1995, NorthStar Insurance Services has grown to become one of the leading independently owned insurance agencies in New England. We provide insurance brokerage and risk management services to clients of all sizes and risk profiles, ranging from individuals to publicly traded corporations. We represent a wide array of reputable insurance carriers, and we work hard to provide our clients with the very best risk management products and services available in the insurance marketplace. We work closely as a team and care deeply about our clients and our employees.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Work Location: Hybrid remote in Needham Heights, MA 02494